Q1: Why choose Kiloamp's products?
A. Over 11 years of experience in manufacturing intelligent power distribution related products.
B. Quality assurance with a team of engineers having over 10 years of production and R&D experience.
C. Committed to delivering top-notch service and support through innovation, technological advancements, and stringent quality control processes.
Q2: Are you a manufacturer or trading company?
A: We are a manufacturer based in Shenzhen, China, specializing in the research, development, production, and sales services of smart power distribution, electrical protection, and intelligent energy products. As a factory, we offer highly competitive prices and high-quality products.
Q3: What is your delivery time?
A: Sample orders take about 1 week for delivery. For formal orders, production and shipping typically take around 7-15 days after payment confirmation.
Q4: What is the minimum order quantity (MOQ)?
A: MOQ varies depending on the product type. Please contact our sales representatives for the latest details.
Q5: What payment terms do you accept?
A: We primarily accept Telegraphic Transfer (T/T). Additionally, we support other internationally recognized payment methods such as Letter of Credit (L/C). We also accommodate various international trade terms including EXW, FOB, etc.
Q6: Can you provide OEM products with our brand and logo?
A: Yes, we offer OEM services. Please send us your brand authorization letter, and leave the rest to us.
Q7: Are your products certified?
A: Yes, all our products have obtained relevant international certifications such as CE, RoHS, ensuring compliance with global market safety and environmental standards.
Q8: Do you support customized solutions?
A: Yes, we provide customized solutions based on customer needs, whether it's specifications, functions, or appearance design, aiming to meet specific customer requirements.